Returns & Exchanges
At Universal Standard, we want you to love every piece you own, which is why we offer a 30-day return window for all items in their original condition. We provide a seamless return process to ensure your shopping experience is as inclusive and effortless as our sizing.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Choose Your Method
Select whether you would like to receive a refund to your original payment method, store credit, or perform a direct size exchange.
Print and Pack
Download your prepaid shipping label, securely pack your items in the original packaging, and attach the label to the outside of the box.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number; we will notify you once your return has been processed and your refund is issued.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing